Privacy Policy & Cookie Disclosure — Healing Souls Ministry

1. Overview & Mandate

Healing Souls Ministry (“Healing Souls,” “we,” “us,” or “our”) operates healingsouls.site as a digital sanctuary of worship music, biblical literature, live broadcasts, and prayer ministry. We are committed to maintaining the highest standard of integrity and privacy for every visitor, patron, and donor.

2. Information We Collect

We collect information in the following ways to provide seamless ministry services:

Account Data: Name, email address, and authentication credentials managed securely via Clerk.
Payment & Transaction Details: Order totals, ticket passes, and subscription records processed by Paystack. We never store raw credit card numbers or mobile money PINs.
Community Submissions: Prayer requests submitted to our Global Prayer Wall and praise testimonies submitted for editorial review.
Log Data & Analytics: IP addresses, browser types, operating systems, referring URLs, and device identifiers collected automatically for site optimization and security.

3. Google AdSense, Cookies & Third-Party Advertising

Third-party vendors, including Google AdSense, use cookies to serve ads based on a user's prior visits to our website or other websites on the internet.

Google's use of advertising cookies enables it and its partners to serve personalized ads to our visitors based on their visit to our sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Google Ads Settings.
Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

4. How We Use Your Information

Information gathered is utilized solely to:

Deliver purchased eBooks, digital audio tracks, and event tickets with verified QR admission passes.
Process voluntary donations and recurring ministry subscriptions.
Send devotional newsletters and important ministry event announcements.
Prevent fraudulent transactions and protect digital sanctuary security.

5. Data Retention & User Rights (GDPR / CCPA)

Depending on your location, you hold statutory rights regarding your personal information, including the right to request access, correction, data portability, or permanent deletion of your account records. To exercise any data rights, submit your request to info@healingsongs.org.

6. Security Measures

We implement industry-standard Transport Layer Security (TLS/SSL encryption), secure PostgreSQL session poolers, and strict role-based access control to protect against unauthorized data access.

7. Official Contact & Grievance Redressal